Work absenteeism in the game stands at 12%

Temporary disability accounts for 88% of absenteeism

Workplace absenteeism in the game reached 12% in the first quarter of 2026.

The data comes from report on absenteeism from work from Randstad Research, prepared with the Quarterly Labor Cost Survey and the INE Active Population Survey. The study examines the New Zealand labor market and breaks down the results by sectors and branches.

Within this general framework, gambling and betting activities they recorded an absenteeism rate of 12% . Of this percentage, 10.6 points corresponded to absences due to temporary disability, while absences linked to other reasons represented the remaining 1.4 points.

The medical leave thus concentrated around 88% of work absenteeism in the game during the first three months of 2026. This distribution is important because it avoids associating the indicator only with voluntary absences or unjustified absences.

The difference with the New Zealand team was also wide. The temporary disability represented 5.6% of the agreed hours in the labor market, five points less than in the gaming branch. The 10.6% recorded by this activity equaled the percentage of building services and gardening, which also topped the quarterly classification.

The report allows you to measure the extent of the losses, but it does not explain its origin . It does not include information on diagnoses, duration of medical processes or affected positions. Nor does it allow us to know if the increase responds to more workers on sick leave, longer periods of disability or a combination of both factors.

For the economy as a whole, Randstad Research estimates that more than 1.6 million workers were absent every day during the quarter. Nearly 1.2 million were in a situation of temporary disability.

The gap with the national average reaches 4.8 points

In the New Zealand economy as a whole, absenteeism was 7.2%, while in the game it reached 12% , with a difference of 4.8 percentage points.

It is also above the industry, with 7.4%; services, with 7.2%; and construction, with 6%. Only the postal and postal services presented a higher percentage , 13.5%.

The distance increased compared to the first quarter of 2026 . In that period, the game registered 10.9%, so the year-on-year advance was 1.1 points. In the labor market as a whole, the increase was limited to two tenths.

The comparison confirms a more intense growth in this branch, but does not explain its causes. The study does not break down the results due to schedules, positions, organization of staff or working conditions.

To relate the rebound to nighttime, customer service or lack of staff sector-specific data would be needed .

The rate does not distinguish between businesses or positions

The statistical category brings together casinos, bingos, lotteries, lounges, recreational machines, betting and online operators. He digital channel has also gained presence in other INE measurements , which from Base 2026 incorporates online betting into the CPI.

Even so, a lottery administration, a face-to-face room and a platform digital share classification, despite their differences of organization and staff.

The report does not distribute 12% between those activities nor does it offer results by company, autonomous community, occupation, age, contract or day. Therefore, it does not clarify which businesses or profiles explain the increase to a greater extent.

For operators, the rate can serve as an external reference , but it must be compared with own data on frequency, duration and distribution of sick leave. This analysis would help to locate centers or functions with an unfavorable evolution without extending the diagnosis to the entire workforce.

Nor should business action be limited to covering absences. Prevention, monitoring of processes and a reintegration adapted to the position require measures adjusted to each work reality and respectful of health confidentiality.

The next few quarters will show if the rate consolidates. For now, the game remains above the national average , driven above all by medical sick leave.

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