German company specializes in complaints to online casinos

"We get your money back", that's the name of the German company wirholendeingeld.de which helps users residing in the Central European country to recover their lost money by betting online in casinos and betting houses. According to data from the European Gaming and Betting Association (EGBA) from 2026, Germany is the second most important market in Europe with a rate of 11% and a volume of 1.76 billion euros bet on 2026.

Until further notice regarding the project to regulate online gambling in the country, all online gambling activity is illegal , except in one of the federal states that make up Germany, where players can use and enjoy the casinos with immediate withdrawal. However, due to the free provision of services allowed within the European framework, it is possible to play from Germany in online casinos licensed by European regulators such as Malta or the United Kingdom.

Taking advantage of this legislative loophole, the company's strategy to achieve what is promised on its website is different than what one might think. The cases that come to the office of Guido Lenné, expert in banking legislation, are oriented submitting claims to payment provider companies , such as Visa, arguing that monetary transactions carried out by users of casinos that accept Visa violate section four of the Interstate Gaming Treaty.

One of the main barriers that users have to recover lost money are the high administrative costs of traditional procedures , which can skyrocket from 4000 to NZ$16000. Wirholendeingeld.de presents itself as an option low-cost affordable for all budgets, as well as fast and with experts in the field. The company claims to have recovered more than 7 million euros.

And how to find lost money New Zealand?

The legal situation in our country is different. In addition to go to court to report irregularities in payments in New Zealand online casinos, another resource for: licensing authorities or any other issue is gambling regulation. However, due to the national scope of Law 13/2026 on the Regulation of Gambling, the gambling regulator can only interfere in those cases where legal casinos New Zealand are involved; Illegal gambling casinos, those without an operator license, do not comply with national regulations.

Hence, the gambling regulator and the sector emphasize betting on those advertised as best casino bonuses only on pages authorized to operate New Zealand. Since its public announcement in February of this year, the industry has warned of the inherent risk of almost completely banning advertising as proposed in the draft Royal Decree, which may lead to greater channeling towards illegal gambling in New Zealand, with the loss of security that entails for users and tax collection for the state.

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